Most professionals spend half their week writing texts – emails explaining a new procedure, reports summarizing project progress, memos announcing a policy change. These texts take longer than they should, not because the content is complex, but because structuring clear, factual writing from scratch is slow. ChatGPT can handle the structure and drafting while you focus on accuracy and judgment.

You'll build a repeatable workflow, step by step, with an editorial check at each stage.

By the end of this guide, you'll:

  • Set up a ChatGPT project dedicated to writing informative texts.
  • Build a repeatable workflow that takes you from content outline to polished draft.
  • Write informative texts – from short emails to long reports – with an editorial check at every step, and save each one as an example.

Note: This builds on your writing system and the project setup from Prompts Part 2. It also adds a third kind of context: good examples. Your writing system gives ChatGPT your audience and voice, your research gives it the facts, and your examples show it what "good" looks like. You build them as you write.

What are informative texts, and when do you write them?

Informative texts are anything you write to inform your reader clearly and factually about a topic, process, or development. They prioritize clarity over persuasion: the goal is understanding, not action.

You write them more often than you think. Here are the common categories:

Category Examples
Internal communication Policy memos, information memos, business announcements
Reports Project reports, analysis reports, meeting reports, status updates
Explanation and instruction Manuals, roadmaps, FAQs, tutorials, process descriptions
Informative content "What is" articles, "how to" guides, comparisons, buying guides, knowledge articles
Email Informative emails, instructional emails, announcement emails

One workflow covers all of them. You'll set up a project once, then start a new chat each time you need a specific text.

Set up your informative text workflow

1. Set up a project

Set up a ChatGPT project for writing informative texts. Projects bundle chats, files, and custom instructions in one place, which makes them ideal for ongoing work like writing. Create a new project and add these documents:

  • Relevant personas: help ChatGPT understand your target audience.
  • Value propositions: keep the message focused on the benefits of your offering or expertise.
  • Your writing guide: keeps the tone and style consistent.

Note: When you create the project in ChatGPT, set the memory to Project-only – click the gear icon before you create it. That way, instructions from your other projects won't get mixed in.

You can create one general project for all informative texts, or specific projects per content type or medium:

  • One general project – for all informative content.
  • Per content type – internal communication, formal reporting, knowledge transfer, decision support.
  • Per medium – emails, memos, reports, updates, explanations, informative content.

Choose the approach that best fits how you organize and produce content.

2. Expand your project knowledge (optional)

The more relevant material in your project, the better ChatGPT understands your context and the more effective its texts. Two things help most:

  • Research. When a text needs facts, add a cited report to the project. Deep research turns a question into one you can drop straight in.
  • Good examples. Your best finished texts. You'll add these as you write (step 8), and they show ChatGPT what "good" looks like.